Clinic Policies

All new clients may have a consultation and physical assessment performed by the massage therapist prior to treatment.  This is to rule out any existing injuries or health conditions and to ensure that the massage treatment will be safe and effective.   There is no extra charge for these assessments.

Cancellation Policy

Please provide 24 hours notice if you need to cancel or reschedule your appointment to avoid paying a cancellation fee of 50% of the cost of the canceled appointment. 

• Please note that the full treatment fee applies if you arrive late to your appointment.
• Please record your appointments on your calendar.  We do send automated email reminders for upcoming appointments, but when technology fails, it is best to have a back-up!  Clients are responsible for keeping track of the dates and times of their own scheduled appointments.
• Please contact the clinic as soon as you know you will be unable to attend your appointment.  This is extremely helpful to us, as it will allow us more time to fill the empty time slot.