We do not charge a fee for missed appointments, however, we do ask that our clients please act with courtesy when unable to attend an appointment.
Late Arrivals: If you are more than 15 minutes late without providing notice, the therapist will assume that you are unable to attend your appointment and may leave the clinic.
Please record your appointments on your calendar. We do send automated email reminders for upcoming appointments, but when technology fails, it is best to have a back-up! Clients are responsible for keeping track of the dates and times of their own scheduled appointments.
Please contact the clinic as soon as you know you will be unable to attend your appointment. This is extremely helpful to us, as it will allow us more time to fill the empty time slot.
We thank all of our clients for their co-operation in this matter.